Privacy Policy
Last updated: December 5, 2025
At Epic English, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
Information We Collect
We collect the following types of information:
- Personal Information: When you register for an account, we collect your name, email address, and payment information if you apply for early access.
- Usage Data: We collect information about how you interact with our platform, including your learning progress, completed exercises, and usage patterns.
- Device Information: We collect information about the device you use to access our services, including browser type, IP address, and operating system.
- Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience, analyse usage patterns, and provide personalized content.
How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our services, including personalising your learning experience
- To process payments and communicate with you about your account
- To improve our platform based on user feedback and usage patterns
- To send you product updates
Data Sharing
We may share your information with:
- Service Providers: Third-party vendors who help us provide our services, such as payment processors
- Legal Compliance: When required by law
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and review your personal information
- Correct inaccuracies in your personal information
- Delete your personal information
- Object to the processing of your personal information
- Request a copy of your personal information
Children's Privacy
Our services are intended for users of all ages, including children under 16. For users under 16, we require parental consent before collecting personal information. If you believe we have collected information from a child under 16 without proper consent, please contact us at support@epicenglish.com.au.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at support@epicenglish.com.au.